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2013: Reflections on a Year Gone By

26 Thursday Dec 2013

Posted by cosmichomicide in Changes & Progress, Health, Home, Minimalist, TEDTalk

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certifications, goals, health, home, money, organize, TED Talks

Perhaps a bit early for the 2013 post, but I’m feeling reflective, so… It’s been a really great year!  Just a few of the highlights:

  • New job with a terrific company.
  • New (old) car that I love.
  • The heir got accepted to his (only) college of choice.
  • The heir was named VIP of the rugby team (as a junior).

    No, no - it's not New Year's Eve yet.  I'm just behind on posts and ahead on reflection. :)

    No, no – it’s not New Year’s Eve yet. I’m just behind on posts and ahead on reflection. 🙂

  • Repainted the house.
  • Zero debt other than the mortgage.
  • The consort got a new job.
  • Spent a weekend on the lake outside Toronto with old friends.
  • Spent a week in Vegas with my best friend.
  • Completed 2 more intermediate ITIL certifications.
  • Added a new dog to the herd.
  • Finished the guest bathroom.
  • Both the Braves and the Panthers made the playoffs!

There were some downs (though not many) – my old workplace had gotten pretty chaotic and stressful, we had a few unfortunate appliance and car meltdowns, I didn’t complete some of my 2014 goals (though others stepped up to the plate) and so on, but overall 2013 was a wonderful year!  Bring on 2014, we’re ready!

LinkedIn: I’m Certifiable!

19 Saturday Oct 2013

Posted by cosmichomicide in Changes & Progress, LinkedIn

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certifications, goals, LinkedIn

Not every occupation is going to have certifications, but if you are in one that does, this is a critical section.  First, don’t list your certifications in your summary, even if you have 987394857435 of them.  Actually especially if you have 98273498381 of them.  You are wasting valuable real estate by doing that and there are much better ways to use your summary.  There’s a section for certifications and it’s set up nicely to let you showcase them.

Don’t list a massive string of certifications after your name either.  If you have one (or maybe two) major industry certifications that define you as an expert in your field, go for it but don’t dilute your name with a bunch of alphabet soup.  In many cases, people won’t know what the heck they are and if they are looking for specific certifications, they will show up in search from the certifications section anyway so you aren’t gaining anything.  Finally, keep in mind that by putting even a couple in with your name, you are defining your brand – make certain that they are how you want to be immediately categorized.

Keep in mind while you are doing this that it is the Certifications section – not the Courses section.  Some people will list courses here but that isn’t appropriate even if they are required to obtain the certification.  Yes, some courses are all that is required to obtain a full certification, that’s fine – but if they are just part of the process, put them in the Courses section.  Overall that will help your profile look more complete anyway and you can update that section as you work towards your certification, giving yourself a bump on the update feed.  Generally, certifications require some sort of exam, test or case study presentation and not just “time served” in a seat.

So, on to the how – start by going to your profile and selecting edit profile.  Scroll down to the Certifications section and click the Add link to the right.  You will get a form that looks like this:

LinkedIn Certifications

Start with the FULL NAME of the certification as it is listed on your certificate – do NOT use acronyms or abbreviations here unless they are well known (and don’t make assumptions that since you know what they mean, others do).  Even if you do include the acronym, do it parenthetically – Project Management Professional (PMP).  There are exceptions for extremely well known certifications where the acronym is actually more recognizable than the full name but go with the parenthetical instead of just the acronym as a rule of thumb.

Move down and enter the certifying authority and license number (if there is one) as it is listed on your certificate – this will actually in most cases give you a drop down so you can select (and therefore provide viewers with a link) to the certifying group.  If yours doesn’t show in the dropdown, don’t panic, just type it in.  Don’t skip this part – WHO certified you is as important as WHAT you are certified to do.  License number may be a specific license number or it may be something more general such as your associated Microsoft Certified Professional number or ITIL candidate number.  This is somewhat optional whereas the certifying authority is not – it will help someone confirm that you do have the certification in some cases, so use your judgment based on your field as to whether that is key information.  This just shows up as text next to the certifying authority.

I consider the certification URL optional as well – if you have a very well known certification in your industry and field it is likely not necessary.  If you have obtained a very specialized certification or one with which people viewing your profile may not be familiar, go ahead and include a link to the OFFICIAL certifying authority’s URL for that qualification.  Don’t link to anything other than the official information, however.  Note that this does not come in as a separate line but rather when someone clicks the name of the certification, it will take them to the link you provided rather than a search of LinkedIn for that certification.

Finally, dates of certification.  You have two options here – date to date or does not expire.  You actually want to update these periodically – some certifications do not expire until they are replaced by a newer certification, some are only good for a certain period, some are eternal.  The first date is obviously the easiest – just enter the month and year the certification was obtained.  If your certification requires renewal, the second date should be the renewal date and you should update this when you renew – not only does it keep your information fresh and show that you are on top of your career, but it will show up on the update feed for visibility when you do this.

So now the big question – what about expired certifications?  Frankly, just like expired meat in the fridge, get rid of them.  Old technology makes you look old and out of date.  Expired certifications can also tell people that you didn’t take the time or make the effort to stay current.  In short, they don’t really add to who you are now and can even undermine your brand.  I know, it hurts – I have more than 15 old certifications that took me substantial time and money to acquire, but no one really cares that I was once certified on a product that is now 4 versions beyond my expertise.  Just let it go and consider it incentive to go do something fresh and new.

So now you should have something like this:

LinkedIn PPO

All done?  Not quite.  See the little up/down arrow to the far right?  This lets you set the order (top to bottom) in which your certifications will be displayed by clicking and dragging it up or down.  You basically have three choices to consider – newest to oldest, by certifying authority or most significant first.  And this may well change as you refine your profile.  The one you want on top is the one that is most important for viewers to see – the one that will be their first impression of your certification focus.  I tend to move the most recent to the top for a while and then sort by certifying authority with most significant certification first.

When you have finished entering your certifications, scroll back to the top and click Done Editing.  One final note – initially you probably want to add all your certifications into the section, but consider adding them one certifying authority at a time over the course of a week or more.  This will put an entry in the update feed and will give each set of certifications their own visibility.  And now, you are officially certifiable!

 

October – Three Months Left

29 Sunday Sep 2013

Posted by cosmichomicide in Books, Changes & Progress, Cheapskate, Health, Home

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books, certifications, goals, health, home, organize

Only three months left in 2013.  I suppose I could wait until December and reflect back, but it seems a better idea to reflect back when I can make some adjustments.  Did I accomplish what I wanted to accomplish?  Are there things I still want to accomplish from “way back” at the beginning of the year?  Have things changed?

From a finances standpoint, I still need to dig into my insurance (home, car) costs.  I discovered when the insurance company came to review my house that I was drastically overinsured.  With a 17 year old in the house, my car insurance also went wonky and now that I am going to have to purchase a car this is something that is still on my list.

From a professional standpoint, I didn’t complete the upgrade technical certifications that I had originally wanted but I also discovered that my focus has changed, not only professionally but personally.  I no longer identify myself as the pure geek that I have been for so much of my career but now see myself as process focused.  So mid-year I dropped the emphasis on the technical and application certifications and dedicated myself to ITIL certifications.  I have three tests and two courses remaining until my ITIL expert is achieved and this is a goal I wish to continue.

I’m horribly behind on my reading, that should be an easy one to pick back up as I enjoy it, but I need to make some adjustments – likely I will be adding a commute, so I am investigating audio books as an option as well as adding reading into my daily “to-do” list so that I don’t skip over it for things that seem more important but really are not.

Doing something for 30 days is wonderful and for October I will be taking a picture every day.  The purpose of this is not to get a bunch of amazing pictures, though that would be nice, but to start paying attention to the world around me and perhaps looking at it in different ways.  I’m also going to continue with a TED talk per day as I have found that both enlightening and inspiring.

Fitness and health, I’ve been appallingly slack.  That’s the largest focus of the next three months, difficult as it is going to be now that the lovely weather is ending and the winter cold is seeping in.  Resetting a bit, I’m aiming for simply regular exercise and a diet improvement by creating good habits – October will be 30 days of exercising the dogs, November will be 30 days of “eating in”, December will be 30 days of morning yoga/stretching.

Finally, we started the year planning to redo one room per month.  Instead we completed the guest bathroom (which looks marvelous) and made the front porch inviting and then had the exterior of the house painted – which was such a huge improvement we felt better about the whole place.  From here through December, I’m changing focus a bit to surveying each room and identifying what needs to be done, the cost and effort involved and doing serious decluttering of the remaining “stuff” that isn’t really enhancing our lives.  In the course of this, I’m also going to identify the things we love and use that need repairing, upgrading or replacing.

So, to summarize:

  • Untangle insurance (and put it on the annual checkup list)
  • ITIL Expert certification
  • Catch up on reading
  • Develop and continue good habits in 30 day increments
  • Survey the home improvement needs

Seems doable, let’s see how it goes. 🙂

Do The Math: ITIL Expert Certification

23 Friday Aug 2013

Posted by cosmichomicide in Changes & Progress, Cheapskate, Do The Math, Geeky

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certifications, geeky, goals

Yeah, this is a niche comparison, but I’m the niche and I need to finish this one out so here goes.  First, ITIL is a service management framework for technology.  It has three levels: Foundation (1 test, no course required), Intermediate (either 4 or 5 tests and courses, depending on the type) and Expert (1 test, 1 course).  So the cheapest you get out is 5 courses, 6 tests.  There are a limited number of players in the online training market (which is the least expensive path) so that’s a good thing for comparing.  There are a myriad of ways to get the required “points” to be eligible for the Expert certification, which adds some complexity.  To figure out what you need, there is a Credit Profiler provided by the official ITIL folks.

Everyone starts with ITIL Foundation which is worth 2 points and the exam can be taken without the course for about $300.  After that there are two Intermediate tracks – lifecycle (5 courses for 3 points each) and capability (4 courses for 4 points each).  You need a total of 17 points from Foundation through Intermediate to be eligible to take the MALC (Managing Across the Life Cycle) course and exam for expert.  Once you subtract out the Foundation points, that’s 15 total points.  Ideally, you would take the ones that most applied to what you are planning to do with the certification while keeping an eye on the cost.  From a pure economic standpoint, you want to hit that 15 points in the least classes possible, so either 4 capability (16 points) or 3 capability and one lifecycle (15 points on the nose).

ITIL Credit Profiler

Yours truly has Foundation for 2 points, RCV (Release, Control and Validation) for 4 points and Service Operation for 3 points.  It’s important to note that there is overlap between the capability and lifecycle courses as well so you have to be careful not to nullify points by taking two sides of the same thing.  There are three degrees of overlap (low, medium and high) so be sure to consider those when choosing courses across different tracks.  Mine have a medium degree of overlap, so I’m good on selecting, but to hit my points on the nose without wasting a course I need two more capability (8 points).  The other option is three more lifecycle (9 points) but the cost is going to be significantly higher to do that.

On to the course and exam costs.  Financially for me, it makes the most sense to take two more capability qualifications – PPO (Planning, Protection & Optimization) and SOA (Service Operations & Agreements).  That said, I’d love to take three lifecycle qualifications – Service Strategy, Service Design and Continual Service Improvement.  So, let’s look at the math using a few different vendors.  The Art of Service offers web based training (self paced with video instructor), Global Knowledge and Pink Elephant offer virtual classroom (online with a live instructor).  We’ll use the AoS “Complete Examination Package” which includes the exam voucher since that is included in the virtual classrooms by the other vendors.  Capability courses are 5 days, Lifecycle are 4 days.  For comparison I’m using the PPO (capability) and CSI (lifecycle) courses:

  • Art of Service (Capability) – $920
  • Art of Service (Lifecycle) – $920
  • Global Knowledge (Capability) – $2995
  • Global Knowledge (Lifecycle) – $2495
  • Pink Elephant (Capability) – $2695
  • Pink Elephant (Lifecycle) – $2495

OK, so pretty significant cost difference, though there are also other considerations – live instructor for questions and a set week of training is a huge plus for many folks and you have to have self discipline to do a web based self paced course (there is a time limit for both finishing the course and taking the exam with AoS).  The instructor leds also have some additional benefits (check the vendor websites) added in for free such as exam guarantees and exam prep sessions.  One disadvantage to instructor led is that you also have to take them when they are scheduled to run.  I’m pretty good at self paced training and study, so I can afford to go for the Art of Service web based training for $920/course.  With two more capability I can be done for $1840 or three lifecycle for $2760.  I should note for folks who are just starting out that all three offer learning pass or package programs for your entire certification you may want to consider.

Once I have my 17 points, the last qualification is Managing Across the Lifecycle (5 days) for 5 points and the Expert certification (22 total points).  Again:

  • Art of Service – $920
  • Global Knowledge – $3295
  • Pink Elephant – $2695

With Art of Service I can buy a 3 pack for $894 per qualification, so I can finish out my remaining intermediates and my expert for $2682 (instead of $2760).  To do online instructor led, the cheapest I can get out without a package would be $8085.

Summary – if you are self disciplined enough to do web based video training within a time limit, AoS is a significant cost savings.  If you prefer a “live” instructor and can set aside a week to attend class online, Pink Elephant is less expensive on capability and MALC but the same as Global Knowledge on lifecycle.  Your choice will likely be limited by the scheduled dates, so plan accordingly.

Note: All prices were taken from the respective websites without any discounts or package prices applied.  They are obviously subject to a.) change, b.) sales and c.) package prices so shop around if you want to do physical or virtual classroom training.

It’s Certification Month! (How To Prepare for a Certification Exam)

12 Friday Jul 2013

Posted by cosmichomicide in Geeky

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certifications, geeky, goals

Yup.  I’ve been slack and I have a stack of certifications that need to be updated to current versions and another stack that I need to complete.  So what better topic for an article than preparation steps.  I’ve taken more than 100 certification exams for more than 8 different vendors over the course of my IT career as well as written exam questions for 2 vendors, so hopefully this might help someone who is facing that first exam.

  1. Figure out which certification you want to achieve.  Go to the vendor’s site and look for “certification paths” or “certification roadmaps”.  This can save you both money and angst since for many vendors there are overlapping exams and exams that pretty much don’t count towards any certification at all.
  2. Make a list of the exams you need to take and any courses or books that are recommended.  Make sure you include the costs of the exams, books and courses in the list.  This can add up quickly and a lot of people don’t realize the total outlay to getting a certification.  Courses can be optional or they may be required, depending on the vendor.  Note whether the course is required and whether there is an online or self study option (these may be cheaper, but you need more self direction using this path).
  3. If courses are required, start looking at training companies, costs and schedules now.  If a course you have to have is only delivered every 6 months locally and is coming up quickly, you may need to adjust your schedule to get that in “out of order”.  Double check that the course aligns with the exam you are planning to take – sometimes all the topics tested aren’t part of the course.
  4. Start a notebook, either paper or virtual (whichever works best for you) to collect all the exam and certification information.  Add your overall list from step one and your cost sheet from step two.  Go to the vendor site for the specific exam and look for a list of “skills measured” (or something similar).  This will be all the topics that will be covered on the exam and (generally) a weighting of which topics will have more questions.  Print this out for your first exam and add it to your notebook.
  5. Set up a study area with a computer and your notebook.  As you take courses or purchase books, put these here as well.  Don’t try to drag things around with you everywhere.  If you are planning to take online courses, invest in a webcam, headset and microphone.  Don’t go cheap on the headset – you’ll be wearing it for long periods.
  6. (Optional) If you have never taken any exams by a particular vendor, see if they provide or recommend any sample questions or sample test providers.  Knowing the format, timing and exam methodology can be the difference between taking an exam once and spending the money twice.  Make sure you know the type of exam and whether you can skip questions, take notes, and the scoring mechanism for questions.  Watch for specials – sample tests providers will periodically have sales or offer bundles for entire certification tracks.
  7. Make sure you have access to the software if you are taking a software exam.  I know this seems common sense, but it is critical that you be able to SEE and DO what you are studying.  Evaluation and demo copies may be fine for this purpose, just make sure that the evaluation period coincides with your study schedule so you don’t run out of evaluation before you are ready to test.
  8. Lay out a study schedule.  Make sure it is reasonable and you can stick to it.  Include any courses in the schedule.  Make sure you leave time at the end to review the skill metrics and go back to the areas where you are still a bit shaky and might need a bit more work.
  9. If you opted for purchasing sample tests, take at least one first.  This should identify your strong and weak areas up front and give you an idea of the areas in which you need to focus.  Don’t skip areas based on this, but use your time wisely.
  10. Schedule your exam.  Yes, schedule it up front.  This gives you a hard and fast date to aim for and will keep you from putting it off and losing motivation.  Nothing like cash on the line to keep you on track.
  11. Take your course or start studying your books.  (Can’t skip this one, I’m afraid).  Take notes as you go on the areas that may need additional review.  Important – if you take a course, take the exam no more than two weeks after you complete the course.  Memories fade.
  12. Exam day minus 1-7 days!  Review any ID requirements or materials needed.  If you are taking the exam online, make sure your computer meets the requirements and run any tests for webcam, headset, microphone, etc.  Take any sample tests and review any areas of weakness.
  13. Exam day!  Don’t cram.  Eat a good breakfast.  Double check that you have any required exam passes, ID, materials, etc.  Use the bathroom before the exam begins.  Keep an eye on the clock.  If you can go back and forth on the exam, do the questions that you know first, return to the ones about which you are unsure.  (Do NOT do this for a dynamic exam – dynamic exams determine the next question based on the answer to the previous one and you can fail quickly by guessing or skipping questions.)  If there is paper available, write down (quickly) any key tables, formulas, etc. that will make answering questions about them faster.  Don’t write down everything, LOL!  And finally, eliminate obvious wrong answers first.  There is only one 100% correct answer, so looking for what isn’t right can be very effective on questions where you aren’t completely sure what is right.
  14. If you pass – yay!  Celebrate and take a week before starting on the next exam study.  If you fail, don’t despair.  Consider it a learning experience and study the exam report.  Likely it will identify the areas where you have a knowledge weakness – schedule a retake (some vendors have free retakes) and focus your next round of study on these areas, making sure to go through the software and any labs or demos related to these.

One word of warning – do NOT use “cheat” or “cram” sites.  The answers are as likely to be wrong as right and in some cases use of these violates the terms of use for the exam.  Do not contribute to these sites as that definitely violates the terms of use.  Keep in mind that the goal is not only to gain the certification but also to gain the skills to be able to do the job.

Good luck!

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